In compliance with the Promotion of Access to Information Act, 2000 (Act 2 of 2000) and the Protection of Personal Information Act, 2013 (Act 4 of 2013), Niport (Pty) Ltd publishes this manual and makes it freely available to all persons.
These documents are published in terms of PAIA and POPIA and are made available free of charge. Download the PAIA Manual for full compliance information, including how to submit an access request.
Niport (Pty) Ltd's full PAIA Manual covering all categories of records held, the access request procedure, POPIA compliance information, and all other required disclosures.
The prescribed Form 2 must be used to submit a formal access request for records held by Niport (Pty) Ltd. Always use the current version from the Information Regulator.
The Information Regulator publishes a guide to assist the public in exercising their PAIA rights. Available directly from the Regulator's website.
Anyone may submit a formal access request in terms of PAIA. Follow these four steps to ensure your request is processed promptly.
Obtain the prescribed Form 2 from the Information Regulator's website at inforegulator.org.za or request it from our IO.
Provide your full name, contact details, a clear description of the record requested, and your preferred form of access.
Submit the completed Form 2 to the Information Officer using the contact details provided in the downloadable PAIA Manual. Applicable fees are set out in the Manual.
We acknowledge receipt within 5 business days and respond within 30 days, granting or refusing access with written reasons.
Access to certain records may be refused in terms of Part 3 of PAIA. Common grounds include:
Disclosure would constitute an unreasonable invasion of the privacy of a third party.
The record is subject to legal privilege such as attorney-client communications.
Disclosure would harm the commercial or financial interests of Niport or a third party.
The record was supplied in confidence and disclosure would breach a duty of confidentiality.
You may submit an internal appeal to the Information Officer within 30 days, lodge a complaint with the Information Regulator at PAIAComplaints@inforegulator.org.za, or apply to the High Court for relief under Section 82 of PAIA.
Niport (Pty) Ltd processes personal information in compliance with POPIA. Here is a summary of our key practices.
For full details including data retention periods, third-party operators, and breach notification procedures, refer to our PAIA Manual (Chapter 6).
If you believe your rights under PAIA or POPIA have been infringed, you may lodge a complaint directly with the Information Regulator of South Africa.
Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Tel: 010 023 5200
PAIA Complaints: PAIAComplaints@inforegulator.org.za
POPIA Complaints: POPIAComplaints@inforegulator.org.za
Website: www.inforegulator.org.za
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